Of Course! You can easily make your reservation where you want to go to. For example; You can request a one-way transfer from hotel to the Istanbul / Sabiha Gökcen Airport or request one-way transfer from Istanbul / Sabiha Gökçen Airport to the Hotel.

If you want to make your transfer request online; You can make your reservation at least 12 hours in advance. If your flight is less than 12 hours, you can contact our customer representative via Whatsapp and we can organise your reservation.

After you make your transfer request online or through our customer representative, your reservation form will be sent to your e-mail address and also a confirmation message to your mobile phone within 5 minutes by the system. In addition, for your 'urgent support' requests, you will be able to contact our customer representative on our Whatsapp line 24/7.

No. You will not make any additional payments.

Payments will be done for vehicle, not per person.

Yes. You can pay via CC on our online reservation system or you can pay by mail order.

If your flight time has changed, you can change your transfer time up to 24 hours before your transfer. If your scheduled arrival or departure times change during your flight, you can request support by informing us on our whatsapp line 0533 696 76 96 or via our e-mail address info@touringotravel.com.

One day before your arrival day, our operations department will contact you and inform you about which airport we are at which reception point. In addition, if you are unable to meet with our receptionist for any delay or delay, an information video about the meeting point created for you will be sent to you via Whatsapp before the flight.

Yes. Touringo Travel Agency provides compulsory accident and passenger seat insurance for all of its transfer services after its passengers get on the vehicle.

We recommend our passengers with babies to travel with their own baby seats first. If you do not have such an opportunity, you must add your request to the reservation form.

You will be left in front of the door at your hotel transfer or Istanbul Airport or Sabiha Gökçen Airport transfer services . Due to problems not caused by us; you will be dropped off at the nearest point to the address you provided.

First of all, it is important that you have to inform us of about the "AIRPLANE CODE, PLANE HOUR, NUMBER OF PEOPLE, PASSENGER NAMES, CONTACT" on reservation form, so that we can make your departure transfer on time or on time for your return transfer in the most healthy way. Our operations department plans your transfer time according to the flight time you have given us 1 day before the day of your return. You will be contacted via the contact information you have given to us 24 hours before your pick-up time, and the time of your transfer will be shared with you. If there is a time or day you want to change, you can request support from info@touringotravel.com or Whatsapp support line at 0533 696 76 97.

If there is an hour or a day you want to change, or if you have a transfer that you want to cancel, you can send a request to info@touringotravel.com 24 hours before the transfer time or via contact with our Whatsapp support line at 0533 696 76 97.

Children aged 0-5 are free of charge.

Each guest has one piece of baggage and one standard piece of hand baggage allowance. This applies to all passengers, including children under 12 years old.

Each of our passengers can bring extra luggage or large luggage such as snow board equipment. However, if the number of luggage is large enough to change the type of vehicle, a price difference may occur. For such requests, you can get information from our Whatsapp support line at 0533 696 76 97.

All of our vehicles are disinfected regularly at 1-week intervals and are disinfected again by our drivers immediately after each passenger transfer.